Frequently Asked Questions



  • Who comes for counselling/psychotherapy?

The simplistic answer is just about anyone and you do not necessarily need to be in a period of crisis in your life. There may be a few specific areas you wish to address, personal development opportunities or there may be more far reaching issues that require longer term psychotherapy

  • How long do sessions continue?

This depends very much in part to the individual seeking counselling. Some people require just a few sessions to talk through one or more specific areas, others may require more in depth exploration of issues and this will take the form of more longer term therapy. Whatever the requirement, confidential sessions are held in a safe environment and provided on a tailor made basis to suite each individuals' needs.

  • What counselling models are used?

Counsellors are fully accredited by the Counselling Society and in some cases are members of the British Association of Counselling and Psychotherapy (BACP). They use an integrative approach combining elements based upon Person Centred, Psychodynamic, Humanistic, Cognitive Behavioural Therapy (CBT), Transactional Analysis (TA) and Solution Focused Therapies.

Counsellors attend regular training to ensure they are up to date with current techniques and research.

Counsellors also receive regular BACP Accredited Supervision and hold professional liability insurance. Each counsellor is fully Criminal Reference Bureau (CRB) checked allowing them to work with young people and children.

  • When can appointments be made?

Appointments are available daily during working hours on Monday and Friday. Evening appointments run from 6.00 p.m. - 9.00 p.m. and Saturday mornings from 9.00 a.m. - 1.00 p.m. We can also provide some mobile counselling appointments depending upon location and a telephone counselling service if requested.

  • How much do the consultations cost?

A pricing schedule and details of prices for all therapies are available on the "Therapies" page of this website. Reduced rates are offered for those on lower income, senior citizens, students and children. Couple counselling is charged at the flat rate of £30.00 for a 60 minute consultation or £45.00 for a 90 minute consultation.

During the initial consultation, therapy will be scoped and structured. The initial session gives an opportunity for client and therapist to consider working together. Should more specialist assistance be required then a referral system is in operation. Any appointments made but cancelled with less than 24 hours notice will be chargeable.

  • How do I contact ENIGMA Counselling Services?

Appointments can be made by ringing 07921 313966 (when in consultation this mobile diverts to a confidential voicemail service).

Alternatively please call 01732 842963 which is a confidentially monitored office number on which calls are returned within the hour. Please also submit your enquiry through to us via the "Contact Us" webpage on this site.

Therapy rooms are located in Aylesford. They afford a peaceful calm environment with off road parking.

Site Promotion By Vertigo Site Solutions Ltd - SEO Consultants

Contact Details


52 St Peters Road



ME20 6PF


01732 842963


07921 313966

External Links